If you're trying to place an order on our website and your purchase is repeatedly declined, it can be very frustrating. It can also be confusing if you're sure that you have the funds in your account to cover the purchase. In most cases this decline has nothing to do with you or Merlin 3D Studio. Many banks and Credit Card companies have become vigilant about not allowing unexpected charges to post to your account. And this is a good thing! However it can sometimes result in your provider declining your purchase by accident. If this is happening to you, then you will need to contact your financial institution and ask them to allow the charge to go through. Even though this is an extra step, it will usually resolve this issue and allow you to complete your purchase.
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